PRIVACY AND DATA PROTECTION
At Onclick Ltd we take your privacy very seriously. In order to provide access to the service we must collect and store some personal information about you.
Our products and user databases are held by TSOHOST from whom we purchase I.T. servers and services. Servers are located within the UK. Regular data and database backups are included in their hosting service.
Whilst Onclick manages your learning management system (LMS) to support your learning, your data is uploaded and amended by yourself and/or South East Coast Ambulance Service.
Onclick does not make use of your personal data for marketing and does not share this data with any third party.
You and/or SECAmb are responsible for the accuracy of any personal data held and reserve the right to amend or delete this data, as and when this data is no longer required.
Whilst your personal data forms part of the overall learning management system, we ensure that this is protected from file corruption and loss.
All our learning management sites and databases are continuously monitored by SUCURI for virus and malware protection, and data corruption etc. Their service includes the repair, recovery and removal of any intrusion.
4) WHAT IS COLLECTED?
Basic profile information is collected from you when you create your account including your full name and email address.
As you use the site, information about the users, courses, activities and resources you interact with will also be stored and linked to your profile information.
5) HOW IS THE INFORMATION USED?
In most cases your personal data will have been entered by yourself or SECAmb. Only when requested will Onclick add or amend information for you.
This information is only used to provide you with access to the online courses at https://discover.secamb.nhs.uk. Statistical information about usage of the site is also used to improve the platform and services provided.
SECAmb may request that they also have access to reports generated from this data for monitoring.
6) WHO CAN I CONTACT?
The data protection officer for Onclick Ltd is Mark Baldwin and he may be contacted at email@example.com
7) WHO IS MY DATA SHARED WITH?
Onclick Ltd manages the learning management system for SECAmb, and the user data is shared with SECAmb only.
TSOHOST is the hosting company for your data and will have full access to the account for administration and support purposes, they have strict data compliance rules and are legally bound to not share your information or make any change to your site content without suitable request from a listed account owner.
8) HOW LONG IS MY DATA STORED?
Your personal data is stored for as long as you continue to be a registered user on the site.
Onclick will not remove or amend any data without the authorisation from SECAmb.
However, you have the right to request that the accuracy of any data held is kept up to date, or deleted by contacting SECAmb.
9) HOW DO I WITHDRAW MY CONSENT FOR ONCLICK LTD TO STORE AND PROCESS MY PERSONAL DATA?
10) HOW DO I REQUEST THAT MY PERSONAL DATA IS CORRECTED OR ERASED?
You may make corrections to your basic profile information by logging into your account and editing your own profile. If you have questions, or would like any other data to be corrected or erased, please contact SECAmb or send an email to the Onclick data protection officer at firstname.lastname@example.org
11) HOW DO I REQUEST A RECORD OF ALL MY PERSONAL DATA THAT HAS BEEN COLLECTED?